Your privacy matters to us. This page explains exactly what personal data poki games collects, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how we handle your data.
Our Commitments
Six core privacy commitments we make to every player on the poki games platform
Every piece of data you send to poki games — from your registration details to your payment information — is protected by 256-bit SSL encryption. The same standard used by major banks and financial institutions worldwide.
Poki games does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.
Poki games players have the right to access, correct, and request deletion of their personal data at any time. You are in control of your information — not us. Submit a request through our support team and we will act promptly.
Poki games only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it or build unnecessary profiles on our players.
Poki games does not hold onto your data indefinitely. We have clear data retention policies that define how long different types of information are kept, and we delete data securely when it is no longer needed.
In the unlikely event of a data security incident affecting your personal information, poki games will notify affected players promptly and take immediate steps to contain and resolve the situation.
At poki games, we take your privacy seriously. This Privacy Policy explains how poki games collects, uses, stores, and protects the personal information of players who use our platform. Whether you are registering a new account, making a deposit, or simply browsing our games, this policy applies to you. We encourage you to read it carefully so you understand exactly how your data is handled on poki games.
Poki games is an online betting and casino platform operating at poki-games.vip. We provide sports betting, casino games, and other wagering services to players in Bangladesh and other permitted jurisdictions. For the purposes of this Privacy Policy, poki games is the data controller responsible for your personal information.
If you have any questions about how poki games handles your data, or if you wish to exercise any of your privacy rights, you can contact our dedicated privacy team at any time using the contact details provided at the end of this policy.
Data Controller: Poki games is responsible for deciding how and why your personal data is processed. We are committed to handling your information lawfully, fairly, and transparently at all times.
Poki games collects different types of personal data depending on how you interact with our platform. The table below summarises the main categories of data we collect and why:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, notifications |
| Financial Data | bKash/Nagad/Rocket number, transaction history | Payment processing, fraud prevention, withdrawal verification |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring, personalisation, analytics |
| Communication Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
Minimum Necessary: Poki games only collects data that is genuinely required to provide our services. We do not collect sensitive data such as racial or ethnic origin, political opinions, or health information unless legally required to do so.
Poki games collects your personal data through several channels. Understanding these helps you know exactly when and how your information enters our systems:
Poki games uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent:
Legal Basis: Poki games processes your data on the basis of contractual necessity (to provide our services), legal obligation (to comply with regulations), legitimate interests (to prevent fraud and improve the platform), and consent (for marketing communications).
Poki games does not sell your personal data. However, we do share certain information with trusted third parties where necessary to operate our platform. All third parties who receive your data are contractually required to handle it securely and in accordance with applicable privacy laws.
No Data Sales: Poki games will never sell, rent, or trade your personal information to advertisers, data brokers, or any other third party for commercial gain. Your data is not a product.
Poki games uses cookies and similar tracking technologies to enhance your experience on our platform, keep you logged in, and understand how players interact with our site. Here is a breakdown of the types of cookies poki games uses:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of poki games. For full details on how to manage cookies, refer to your browser's help documentation.
Poki games does not keep your personal data for longer than necessary. The length of time we retain your data depends on the type of information and the purpose for which it was collected:
Data Deletion: When your data reaches the end of its retention period, poki games securely deletes or anonymises it so it can no longer be linked back to you. You can also request early deletion of your data — see Section 8 for your rights.
As a poki games player, you have a number of rights over your personal data. Poki games is committed to honouring these rights promptly and without unnecessary barriers:
Request a copy of all personal data poki games holds about you.
Ask poki games to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data, subject to legal retention requirements.
Ask poki games to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format to transfer elsewhere.
Object to poki games processing your data for marketing or profiling purposes.
To exercise any of these rights, contact the poki games privacy team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
Poki games takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse:
Your Role in Security: While poki games takes every reasonable precaution to protect your data, you also play a role. Keep your poki games password strong and unique, never share it with anyone, and log out of your account when using shared devices.
Poki games is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If poki games discovers that a player under 18 has registered an account, we will immediately close the account, delete all associated personal data, and refund any deposits made, in accordance with our Terms and Conditions. If you believe a minor has registered on poki games, please contact us immediately at [email protected].
The poki games platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to poki games and does not cover the privacy practices of any third-party sites you may visit via links on our platform.
Poki games is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any external site you visit before providing your personal information.
Poki games may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification.
The updated Privacy Policy will always be available on this page with a revised effective date at the top. Your continued use of poki games after any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed about how poki games protects your data.
Stay Informed: Bookmark this page and check back whenever you want to review how poki games handles your personal data. We will always be transparent about any changes we make.
If you have any questions, concerns, or requests relating to this Privacy Policy or how poki games handles your personal data, please get in touch with our privacy team:
Poki games is committed to resolving all privacy-related queries fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.